1. Order Cancellation by Customer
–Customers may cancel their order within 24 hours of placing it, provided it has not yet been shipped.
-Once the order has been shipped, cancellation is no longer possible, and the return policy will apply instead.
2. Order Cancellation by Wonderland
We reserve the right to cancel orders in cases of:
–Payment issues or incomplete transactions.
-Unavailability of the product.
-Suspected fraudulent activity.
-If an order is canceled by us, a full refund will be issued to the customer
3. Refund Process for Cancellations
-If an eligible order is canceled, the refund will be processed using the original payment method.
-Refunds may take 7 to 45 business days to reflect, depending on the payment provider.
Need help?
Contact us at [email protected] for questions related to Delivery and shipment policy.
you can check our terms and conditions from HERE.